HSBC

Today I go to the British consulate to collect my renewed passport (using 5% of the time to get it and 95% of the time queueing outside just to get in). Then I go to the HSBC headquarter to open a UK bank account. Actually, I never go up there before; and I am wondering, if only I had joined this company many years ago, I will not be here opening this account...

The process is fine, except that (i) it seems that every customer service officer in HSBC sells insurance, and (ii) she casually asked a question which I have been asked a thousand times and still unable to answer, namely "for how long will you be working there?".

I would really like to know an answer to that question.